About Us
About Us
The Specialty Legend
When our great-grandfather, Sam Fialkoff, accepted a piece of die-cutting machinery to settle a debt, he unknowingly set the foundation for our family’s future in packaging.
While the original shirt-box venture was short-lived, the ambition to build a true specialty packaging company carried on through Sam’s son, Leonard, and later my father, David.
What started as a small family endeavor grew into a multi-generational legacy of creativity, resilience, and continual reinvention. From department stores to mom-and-pop shops—and today, restaurants, e-commerce businesses, and global brands—we’ve evolved to meet the changing needs of industries across the world.
Our Promise
At Specialty Box, we believe branded
packaging is more than just a container —
impression.
Our Journey
In 1993 the third generation of the Fialkoff family joined the business, expanding into catalogs, candy packaging, and new ventures like CustomTakeOutBags and The Packaging Café.
By 2002, Specialty Box was navigating through challenging times with a renewed focus on growth and creativity.
Our restaurant packaging solutions flourished, earning us partnerships with industry giants like Staples, Sysco Food Service, and Edward Don.
In 2018, the last of the Fialkoff brothers, Josh, joined the team to help scale the company for the future.
Together with our incredible team, we continue to grow while staying true to our values of kindness, community, and innovation.
Our Values
We cherish people
We like to say we’re always #2. Whoever is right in front of us (in person, online, on the phone, or in an email) is the most important person at that moment. We get things done because we genuinely care about the people we serve.
We’re kind
We show up with friendliness, generosity, and patience – with customers, vendors, teammates, and anyone who crosses our path. Even on tough days (and yes, we all have them), we choose grace and make room for each other to be human.
We’re always getting better
Improvement isn’t a project here, it’s a mindset. And we approach it on every level:
Individual Improvement
We each work to become better versions of ourselves, and we cheer each other on along the way.
Systemic Improvement
We collaborate to make Specialty Box run smoother, smarter, and better for our customers and partners.
Cultural Improvement
We protect and strengthen our culture by living these values daily and helping each other do the same.
We surprise
We love creating moments that make people stop, smile, and say, “Wow… you did what?” Delight is a strategy, and we use it often.
We’re that house in the neighborhood where all the kids hang out
We build a space where people feel welcomed, supported, and excited to be here.
We take our work seriously, but we’re never afraid to add a spark of playfulness or joy along the way.
Our Mission
At Specialty Box, we’re more than just a packaging company, we’re a family that loves what we do.
Whether you’re a customer, vendor, or partner, you’re part of our story, and we’re grateful for every moment we get to work together. And if you haven’t joined the family yet? Consider this your official invitation!
Are you ready to make your packaging unforgettable? Drop us a line, we’d love to hear your idea (no poker skills required).