Terms & Services

Terms of Service

EFFECTIVE DATE — DECEMBER 14, 2018

LAST UPDATED — APRIL 14, 2024

Welcome to Specialty Box!

These Terms of Service (“Terms”) govern your use of our website (specialtybox.com), products, and services. By accessing or using Specialty Box, you agree to these Terms. If you don’t agree, please don’t use our site or services.

Who We Are

Specialty Box helps businesses create custom packaging that tells their brand story. We offer tools, resources, and services to design and order packaging made to stand out.

Using Our Services

We expect you to use Specialty Box responsibly. You agree not to:

  • Violate any applicable laws or regulations
  • Use our site to distribute spam or harmful content
  • Copy, modify, or reverse-engineer any part of our platform
  • Interfere with the security or operation of our website
  • We reserve the right to suspend or terminate your access if we believe you’re misusing the site.

Orders & Payments

When you place an order with Specialty Box, you agree to provide accurate information and payment details.

All sales are subject to our pricing, production timelines, and shipping policies outlined during checkout.

Custom packaging orders are final once production begins — but we’ll always work with you to resolve any issues.

Intellectual Property

Everything on our site — from the designs to the words — belongs to Specialty Box or our partners. You can’t use our content without permission (unless you’re sharing how awesome your packaging turned out — then tag us!).

Privacy

All sales are subject to our pricing, production timelines, and shipping policies outlined during checkout.

Limitation of Liability

We work hard to deliver great products and a smooth experience — but we can’t promise perfection 100% of the time.

Specialty Box is not liable for indirect, incidental, or consequential damages arising from your use of our site or services.

Changes to These Terms

We may update these Terms from time to time. If we make big changes, we’ll let you know. Keep an eye here for the latest version.

Contact Us

Questions? Concerns? Want to talk about your next packaging project?

Reach out anytime at:
support@specialtybox.com